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Designation :	Executive
Department :	Human Resource
Skills Required :	• Need fresher candidates with an excellent communication skills. • Should come with Positive attitude, confident, flexible to shifts & target oriented. • Should be able to manage multiple tasks. • Should be target oriented/Capable of handling work pressure. • Shift timings -11:30 am to 8:30 pm.
Work Location :	Mumbai

Designation :	Team leader
Department :	Business Intelligence & Analytics
Skills Required :	Minimum of 4 years experience of which, 2 years should be of applied data mining experience in disciplines Call Centre Metrics. Experience with randomized testing in a real-world environment (Desirable). Experience with coding in SQL. (Desirable).
Work Location :	Mumbai

Designation :	Assistant Manager
Department :	Internal Audit
Skills Required :	• To efficiently undertake, manage and execute Audit engagement activities providing independent Audit opinions to the busines. • Performing financial, operational, system and process audits of the company’s business units and outsourced operations to ensure adherence and compliance to the organization’s corporate policies. • Risk Assessment & Fraud Investigation -Identifying key risk areas through business process mapping and soliciting inputs from auditees as needed.
Work Location :	Mumbai

Designation :	Assistant Manager
Department :	Business Intelligence & Analytics
Skills Required :	Assistant Manager – BI Analytics will be responsible for conducting data analytics in order to provide analytical findings and recommendations for articulating business insights; liaising with key internal and external stakeholders to provide analytics support; supervising Business Intelligence (BI) processes and infrastructure and driving improvements by participating in daily BI and Data Warehousing (DW) activities.
Work Location :	Mumbai

Designation :	Apprentice
Department :	System Delivery & BRT
Skills Required :	Should be Specifically from Bachelors of Engineering Background. Only Freshers can apply.
Work Location :	Mumbai

Designation :	Manager
Department :	BI & Analytics
Skills Required :	Manager – BI Analytics will be responsible for developing, leading and executing ‘Forecasting & Predictive Analytics’ to support strategy development and business decision-making within the Contact Centre; providing clear and actionable insights to the business by undertaking best-in-class analytics work; interfacing with key stakeholders in order to plan and execute Business Intelligence (BI) projects; coordinating and assisting BI & Data Warehousing (DW) activities within the team; and driving improvements and development within the Analytics team.
Work Location :	Mumbai

Designation :	Analyst
Department :	BI &A
Skills Required :	Analyst – BI Automation is responsible for • Managing reporting requirements from business stakeholders. • Undertaking system design activities. • Providing system support.
Work Location :	Mumbai

Designation :	Team Operations Manager
Department :	UK Operations
Skills Required :	The purpose of this job role is to manage performance effectively to meet customer expectations and employee satisfaction index. This role is required for Seamless Operational Management to meet business, schedule and budget objectives.
Work Location :	Mumbai

Designation :	Advisor
Department :	Sales
Skills Required :	Graduates/Undergraduates Fresher with excellent communication skills.
Work Location :	Mumbai

Designation :	Advisor - Chat
Department :	Chat
Skills Required :	Graduates/Undergraduates to have minimum 6 months chat experience.
Work Location :	Mumbai

Designation :	Advisor - Customer Service
Department :	Customer Service
Skills Required :	Graduates/Undergraduates to have minimum 6 months call taking experience.
Work Location :	Mumbai

Designation :	Advisor - Collections
Department :	Collections
Skills Required :	Graduates/Undergraduates to have minimum 6 months call taking experience.
Work Location :	Mumbai

Designation :	Advisor - Retentions
Department :	Retentions
Skills Required :	Graduates/Undergraduates to have minimum 6 months call taking experience.
Work Location :	Mumbai

Designation :	Team Leader
Department :	UK Operations
Skills Required :	The purpose of this job role is to have the end to end accountability for advisor performance & development. By doing this, ensure that the team meets its KPIs on CSAT, ESAT, Efficiencies and Commercial performance.
Work Location :	Pune

Designation :	Advisor - Customer Service
Department :	Customer Service
Skills Required :	Graduates/Undergraduates to have minimum 6 months call taking experience.
Work Location :	Pune

Designation :	Advisor - E-Services
Department :	Chat
Skills Required :	Graduates/Undergraduates to have minimum 6 months chat experience.
Work Location :	Pune

Designation :	Advisor - Retentions
Department :	Retentions
Skills Required :	Graduates/Undergraduates to have minimum 6 months call taking experience.
Work Location :	Pune

Terms of use

The User shall be deemed to have accepted and agreed to the following terms and conditions upon the Users usage of the website www.techmbs.in

The term "User" shall mean the User who is browsing the website www.techmbs.in (Site)
The domain address www.techmbs.in is owned by Tech Mahindra. All content present on this Site, including all the software, text, images, graphics, video, and audio used on this Site, is exclusive and proprietary material owned by Tech Mahindra.
The Tech Mahindra Business Services name and logo are trademarks which belong to and are owned by Tech Mahindra Business Services Limited. These trademarks may not be used in any manner whatsoever without prior written consent from Tech Mahindra Business Services Limited.
By using the Site, the User agrees to follow and be bound by the following terms and conditions and these terms and conditions may be revised or modified at any time by Tech Mahindra Business Services Limited without any notice to the User
No material from this site may be copied, modified, reproduced, republished, uploaded, transmitted, posted, or distributed in any form without prior written permission from Tech Mahindra. All rights not expressly granted herein are reserved.
No material from this site may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from Tech Mahindra Business Services Limited. All rights not expressly granted herein are reserved.

No material from this site may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from Tech Mahindra Business Services Limited. All rights not expressly granted herein are reserved.
Unauthorized use of the materials appearing on this Site may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties. Tech Mahindra Business Services Limited may monitor access to the Site.
Tech Mahindra Business Services Limited may terminate the User's access to the Site at any time for any reason. The provisions regarding disclaimer of warranty, accuracy of information, and indemnification shall survive such termination.
Tech Mahindra Business Services Limited makes no warranties, express or implied, including, without limitation, those of merchantability and fitness for a particular purpose, with respect to any information, data, statements or products made available on the Site.
The Site, and all content, materials, information, software, products and services provided on the Site, are provided on an "as is" and "as available" basis.
Tech Mahindra Business Services Limited shall have no responsibility for any damage to User's computer system or loss of data that results from the download of any content, materials, information from the Site.
Tech Mahindra Business Services Limited may unilaterally change or discontinue any aspect of the Site at any time, including, its content or features.
Tech Mahindra Business Services Limited will not be liable for damages of any kind, including without limitation, direct, indirect, incidental or consequential damages (including, but not limited to, damages for lost profits, business interruption and loss of programs or information) arising out of the use of or inability to use the Site, or any information provided on the Site, or for any other reason whatsoever.
The User agrees to indemnify, defend and hold Tech Mahindra Business Services Limited harmless from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, arising out of or relating to any misuse by the User of the content and services provided on the Site.
The information contained in the Site has been obtained from sources believed to be reliable. Tech Mahindra Business Services Limited disclaims all warranties as to the accuracy, completeness or adequacy of such information.
The Site provides links to web sites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the Site. The User agrees that Tech Mahindra Business Services Limited is not responsible for the availability of, and content provided on, third party web sites. The User is requested to peruse the policies posted by other web sites regarding privacy and other topics before use. Tech Mahindra Business Services Limited is not responsible for third party content accessible through the Site, including opinions, advice, statements and advertisements, and the User shall bear all risks associated with the use of such content. Tech Mahindra Business Services Limited is not responsible for any loss or damage of any sort that the User may incur from dealing with any third party.
Tech Mahindra Business Services Limited makes no warranty that: (a) the Site will meet your requirements; (b) the Site will be available on an uninterrupted, timely, secure, or error-free basis; (c) the results that may be obtained from the use of the Site or any services offered through the Site will be accurate or reliable.

Privacy Policy

Scope of Application

This Privacy Notice applies to processing of personal data that is collected, which means information about an identifiable individual (“you”), that Tech Mahindra Business Services Limited, its affiliates and subsidiaries (“Company”, “TMBSL”, “we” or “us”) collect through our website (“Tool” or “website”) about applicants or freelancers like you, current or former employees, contractors (collectively “Applicants”). It also describes your data protection rights, including your right to object to some of the processing that TMBSL may carry out. More information about your rights and how to exercise them, is set out in the Your Choices and Rights section below.

What Personal Data we may collect

Personal Identification and communication information:

Personal Information: Name, Home Address, Phone number, Email address, Photo, Employee ID number.
Sensitive Personal Information: Nationality, National Insurance number, Tax Identification number, Social Security number, Driving License, Passport, Immigration status and where permitted for diversity and monitoring purpose, information concerning your, gender, health, race and ethnicity.

Application related information: curriculum vitae (CV), cover letter, employment and education history, qualification and skills, reference contacts information, position preference, willingness to relocate or work onsite, desired remuneration or fees and background screening information.

Why we collect, Use and Store the Personal Data

Collection of personal information for propagating business:
From time to time, we may request aforementioned Personal Information from you to process your job applications through our website and/or to get valuable feedback from your experience on our website. In addition, we may also use your personal information for other business purposes or in order to help serve you better, such as informing you of new services, products or or alliances that could help you in your career or business. Your posting of any such Personal Information is entirely your discretion. While you can visit our site without disclosing any Personal Information, however, to apply or to register on our website there are web pages that require such information to complete certain functions, thus these web pages may not be available to you if you decide not to reveal the information requested. We will take reasonable steps to ensure that your Personal Information is accurate and complete. Third parties such as employers, companies across the globe may access your Personal Information to verify your details and offer you appropriate employment or work through the website.
Collecting information for on-line surveys:
At times, we conduct online surveys to better understand the needs and profile of our visitors. When we conduct a survey, we will inform you about how we will use the information prior to your taking the survey. If you do not want to participate in the survey, you may refrain from contributing to it at your own discretion.
Collecting domain information
Our Website may use a technology known as web beacons - sometimes called single-pixel gifs - that allow this site to collect web log information. A web beacon is a graphic on a web page or in an email message designed to track pages viewed or messages opened. Web log information is gathered when you visit one of our Websites by the computer that hosts our Website (called a “webserver”). The webserver automatically recognizes some information, such as the date and time you visited our site, the pages you visited, the website you came from (to the extent you have given your consent), the type of browser you are using (e.g., Internet Explorer), the type of operating system you are using (e.g., Windows 10) and the domain name and address of your Internet service provider. If you have given your consent, we may also include web beacons in promotional email messages in order to determine whether messages have been opened.
Use of cookies
To the extent you have given your consent, our Website uses a technology called a “cookie”. A cookie is a piece of information that our webserver sends to your computer (actually to your browser file) when you access a website. Then when you come back our site will detect whether you have one of our cookies on your computer. Our cookies help provide additional functionality to the site and help us analyze site usage more accurately. For instance, our site may set a cookie on your browser that keeps you from needing to remember and then enter a password more than once during a visit to the site.

Cookies are categorized based on the functionality. You can opt-out of each cookie category (except strictly necessary cookies) by clicking on radio buttons against the category under “Cookies Settings” option on cookie banner. For further information on cookies and cookie banner please refer: www.techmbs.in
IP address
Our Website uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your computer by your Internet service provider, so you can access the Internet. Generally, an IP address changes each time you connect to the Internet (it is a “dynamic” address). We use your IP address to report aggregate information on use and to help improve the Website.

You should be aware that this site is not intended for or designed to attract, individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18.

Areas of this Website that collect your Information use industry standard secure socket layer encryption (SSL), reasonable security controls, appropriate technical, physical organizational security controls are employed for protection of data; however, to take advantage of this your browser must support encryption protection (found in Chrome, Internet Explorer release 3.0 and above).

Processing purposes :

We collect the data to ensure a proper connection buildup, system security and to improve our website. The legal basis for such processing is Art. 6 para. 1 GDPR. We have a legitimate interest in the provision of our website and services, in technical security, rectification of malfunctions as well as detection and tracking of unauthorized access or attempt of access.

Disclosure to third parties :

To the extent permitted by law and to fulfil the purpose of this website, we may share your Personal Information with agents, contractors or partners of the Company in connection with the services that these individuals or entities perform for or with the Company. These agents, contractors or partners are restricted from using this data in any way other than to provide services for the Company or services for the collaboration in which they and the Company are engaged in (for example, some of our products are developed and marketed through joint agreements with other companies). We may, for example, provide your information to agents, contractors or partners for hosting our databases, for data processing services or so that they can mail you information that you requested for. You may remove yourself from any such list or notification at any time.

The Company reserves the right to share your Personal Information to respond to duly authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company security is at issue. The Company reserves the right to share our entire database of visitors and customers with appropriate governmental authorities.

We may also be required to disclose your Personal Information in the event of a legal investigation or any such other process where we are required to do so by applicable law or where we have to establish our legal rights or where disclosure is required to prevent or take action regarding illegal activities, suspected fraud or situations involving potential threats to the physical safety of any person.

To the extent permitted by law, we may also provide your Information to a third party in connection with the sale, assignment or other transfer of the business of this Website to which the information relates, in which case we will require any such buyer to agree to treat your Personal Information in accordance with this Privacy Policy.

As a convenience to our visitors, this Website may contain links to a number of sites that we believe may offer useful information. The policies and procedures we described here may not apply to those sites. We suggest contacting those sites directly for information on their privacy, security, data collection and distribution policies

Verification of Data :

To the extent permitted by law, it will be necessary for us to verify the details you have supplied (e.g. your identity, employment history, academic qualification and professional credentials). Such verification could be done through third party service providers, who shall be bound to obligation of confidentiality and data protection.

Monitoring :

Where permitted by applicable law, TMBSL reserves the right to monitor, intercept, access and erase all information, material, data and communication (including emails, telephonic conversations and voicemail recordings) regarding registration and further processing of your application through the website or Tool.

How we share your personal data :

We will share your personal data with other Tech Mahindra Group or third-party companies, to the extent required for the work or work opportunity, you are applying for or employment or assignments.

In the event that a TMBSL business is sold or integrate with another business in total or in part, your details may be disclosed to our advisers and prospective purchaser’s advisers and will be passed on to the new owners of the business.

Please note, for Applicants from European Economic Area (EEA), your personal data will be processed in or accessed globally, including but not limited from jurisdiction outside the EEA by members of Tech Mahindra group and categories of recipients (e.g. third party providers) in jurisdiction that do not have equivalent data protection laws to those in the EEA for the purpose outlined above. When we transfer your data to Tech Mahindra India, we use an intra-company agreement containing European Commission approved standard contractual clauses. When we transfer your data to outside Tech Mahindra group, we use the European Commission’s adequacy decisions and rely on standard contractual clauses to safeguard the transfer, unless we transfer the data to third party, that has implemented binding contractual rules, in which case, we may rely on one of those mechanisms to safeguard the transfer as applicable and obtain your consent for the data transfers to the United States and other countries. For further information, including, how to obtain a copy of the documents used to protect your information, please contact us as described in the contact us section below.

Your Choices and Rights :

You have the right to ask TMBSL for copy of your personal data; to correct, delete or restrict processing of your persona data; and to obtain the personal data you provide in a structured and machine-readable format. In addition, you can object to the processing of personal data, in some circumstances (in particular, where we do not have to process the data to meet a contractual or legal requirement). Where we have asked for your consent, you may withdraw consent at any time. If you have asked to withdraw your consent to TMBSL from processing your data, this will not affect any processing which has already taken place at that time. For any such queries you may contact TMBS-DPO@TechMahindra.com

These rights may be limited, for example, if fulfilling your request would reveal personal data of another person or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep. If you have unresolved concerns, you have the right to complain to the data protection authority.

How long we retain your personal data

We will retain your personal data only for as long as we need it for TMBSL’s legitimate business interest in accordance with applicable laws, to fulfil your registration and application process and to perform services as you have opted for or to meet legal requirements, after which we will take steps to delete your personal data or hold it in a form that no longer identifies you.

Updates to this Privacy Notice :

This Privacy Policy may be updated periodically. We will encourage you to check for changes to this Privacy Policy occasionally, which will be available at: www.techmbs.in

On some occasions, we may also actively advise you of specific data handling activities or significant changes to this Privacy Policy, as required by the applicable law.

Contact us :

The Data Controller for your personal data will be TMBSL through whom you are registering or applying for relevant work or employment positions.

If you have any question about this Privacy Policy or wish to contact us for any reason in relation to our personal data processing, please contact us at : TMBS-DPO@TechMahindra.com

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