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Find current openings at Tech Mahindra Business Services across different locations. Or send your resume to: apply@techmahindra.com

Designation : Executive

Department : Human Resource

Skills Required : • Need fresher candidates with an excellent communication skills • Should come with Positive attitude, confident, flexible to shifts & target oriented. • Should be able to manage multiple tasks • Should be target oriented/Capable of handling work pressure • Shift timings -11:30 am to 8:30 pm • Working Days – Mon to Sat • Nature of Job – Contract (Extendable; depending on performance) • Salary Offered – 13K in hand for fresher’s; [Over and above we have incentives based on the targets met]

Work Location : Mumbai

Designation : Advisor - Customer Service

Department : Customer Service

Skills Required : Graduates/Undergraduates to have minimum 6 months call taking experience

Work Location : Mumbai

Designation : Advisor - E-Services

Department : E-Services

Skills Required : Graduates/Undergraduates to have minimum 6 months call taking experience

Work Location : Mumbai

Designation : Advisor - Retentions

Department : Retentions

Skills Required : Graduates/Undergraduates to have minimum 6 months call taking experience

Work Location : Mumbai

Designation : Manager

Department : Business Intelligence & Analytics

Skills Required : *Min 8 years, 4 years should be in applied data mining experience in disciplines such as Call Centre Matrics. *Strong experience in advanced statistics and analytics including segmentation, modeling, regression, forecasting etc *Strong Experience in SQL, text analytics, regression modeling in R *Experience with leading and managing large teams

Work Location : Mumbai

Designation : Manager

Department : Business HR

Skills Required : Minimum 7 to 10 years of experience in Employee Engagement role. Must have great exposure into BPO sector. Ability to handle stakeholders at management level. Have exposure into grievance handling, performance management, counselling, employee relations, attrition analysis, etc. Experience of developing HR Strategy in line with business needs

Work Location : Mumbai

Designation : Manager/Sr. Manager

Department : Business Intelligence & Analytics

Skills Required : Min 8 years- 4 years should be of applied data mining experience in disciplines such as Call Centre Metrics. Strong experience in advanced statistics and analytics including segmentation, modeling, regression, forecasting etc Strong Experience in SQL, text analytics, regression modeling in R Experience with leading and managing large teams

Work Location : Mumbai

Designation : Senior Manager

Department : WFM

Skills Required : At least 7yrs of relevant experience into WFM. Should have worked Capacity Planning majorly. Should have worked on Staffing and Sourcing. Excellent communication skills.

Work Location : Mumbai

Designation : Team Leader

Department : Operations

Skills Required : Minimum 2 years of experience as a Team Leader for a Sales process Should have experience into international voice process. Should be leading a team of advisors/team coaches. Should be persuasive, persistent and result oriented with problem solving abilities. Should be open to work in 24*7 shifts. Should possess excellent communication skills

Work Location : Mumbai

Designation : Executive/Analyst

Department : System Delivery and BRT

Skills Required : At least 1yr experience into RPA development. Should have worked on at least one of the mentioned robotic tools (Blue Prism, Automate, Automation Anywhere, UI Path, UFT) Experience has to be in coding and not in testing. Fair understanding on automation testing

Work Location : Mumbai

Designation : Team Operations Manager

Department : Operations

Skills Required : Assistant manager with at least 2 years in an AM role. Experience in International Voice based Contact Centre. Should have experience in Sales. Excellent Communication skills. Min. Graduate in any discipline.

Work Location : Mumbai

Designation : Analyst

Department : Ops Support

Skills Required : Min 6 months of relevant exp in RTA/ WFM. Webchat experience will be an added advantage.

Work Location : Mumbai

Designation : Executive

Department : Internal Audit

Skills Required : 1yr of experience on Excel and advance excel/SQL/Power point/

Work Location : Mumbai

Designation : Jr. Copywriter

Department : Brand & communication

Skills Required : "Min 2 years experience as a Junior Copywriter in a corporate communications team/ marketing communication team / Internal Communications team Write content for B2C and B2B communication - website content, blogs, brochures, product briefs, solution briefs, testimonials, case studies Responsible for researching, conceptualizing, writing, proofreading and editing original content for all communication material including electronic, print, online, digital, AV, collaterals, merchandise, etc. Create innovative ideas for creative campaigns."

Work Location : Mumbai

Designation : HOD

Department : Operations

Skills Required : " Overall 10-14 years work experience with at least 2yrs in a Sr. Managerial role Proven experience in achieving targets against budget Proven experience in a People Management and Development Understanding of the interdependencies between departments to ensure smooth inter department engagement and coordination Experience in a Customer facing environment Experience in a multi – channel Contact Centre Experience in equivalent background (either Technology, Sales, Commercial or Financial), with Customer Service forming the corner stone of operations delivery "

Work Location : Mumbai

Designation : Executive

Department : Content/Learning

Skills Required : Should have basic and advanced knowledge on authoring tools Articulate Storyline (Captivate knowledge is good to have –not need to) Minimum 1 + year(s) of experience authoring by working with storyboards Video and Audio editing Ms Office (Basic) LMS knowledge Beginner level photo editing using PowerPoint, Paint or Photoshop

Work Location : Mumbai

Designation : Mobile developer

Department : ASD

Skills Required : "Minimum 2 yrs expeinence as a mobile developer. Should have built applications"

Work Location : Mumbai

Designation : Software Developer

Department : ASD

Skills Required : "Minimum 2 years experience in asp.net. Should have experience into web application,sql,C#"

Work Location : Mumbai

Designation : Team Leader

Department : Collections

Skills Required : Minimum 1 year experience as a team leader for a collections process. Should be comfortable working in 24/7 shifts

Work Location : Mumbai

Designation : Team leader

Department : Webchat

Skills Required : Minimum 1 year experience as a team leader for a webchat process.

Work Location : Mumbai

Designation : Team Leader

Department : Operations planning

Skills Required : Minimum 1 year experience as a team leader for a customer service (voice) process.

Work Location : Mumbai

Designation : Team leader

Department : Business Intelligence & Analytics

Skills Required : "Minimum of 4 years experience of which, 2 years should be of applied data mining experience in disciplines Call Centre Metrics. Experience with randomized testing in a real-world environment (Desirable). Experience with coding in SQL. (Desirable)."

Work Location : Mumbai

Designation : Assistant Manager

Department : Internal Audit

Skills Required : "1)To efficiently undertake, manage and execute Audit engagement activities providing independent Audit opinions to the business: 2)Performing financial, operational, system and process audits of the company’s business units and outsourced operations to ensure adherence and compliance to the organization’s corporate policies 3) Risk Assessment & Fraud Investigation -Identifying key risk areas through business process mapping and soliciting inputs from auditees as needed. "

Work Location : Mumbai

Designation : Analyst

Department : Internal Audit

Skills Required : " 1 +year in an audit /quality team. Average Communication skills Good knowledge of computers (especially MS Excel and other MS Office packages). Graduate is preferred."

Work Location : Mumbai

Designation : Trainer

Department : Operations

Skills Required : " Minimum 1 year of experience as a soft skill/ Communication trainer in International BPO. Excellent Communication skills. Understanding of computer literacy. Graduate is preferred."

Work Location : Mumbai

Designation : Analyst

Department : Customer Excellence

Skills Required : " Minimum 3 year of experience into BPO. Good knowledge of MS Office with strong presentation skills. Basic skills on MS Visio (Process Flows) or equivalent Understanding of Quality culture. Telecom experience will be an added advantage. Graduate is preferred."

Work Location : Mumbai

Designation : Sr. Analyst

Department : Operation Planning

Skills Required : "1 year experience in forecasting, capacity planning & scheduling. Should have Excellent communication skills. 1 year experience in WFM domain voice / digital channels Should be open to work in 24*7 shifts. Location – Mumbai."

Work Location : Mumbai

Designation : Assistant Manager

Department : Business Intelligence & Analytics

Skills Required : Assistant Manager – BI Analytics will be responsible for conducting data analytics in order to provide analytical findings and recommendations for articulating business insights; liaising with key internal and external stakeholders to provide analytics support; supervising Business Intelligence (BI) processes and infrastructure and driving improvements by participating in daily BI and Data Warehousing (DW) activities.

Work Location : Mumbai

Designation : Advisor - Retentions

Department : Retention

Skills Required : Graduates/Undergraduates to have minimum 6 months call taking experience

Work Location : Pune

Designation : Advisor - E-Servcies

Department : E-Servcies

Skills Required : Graduates/Undergraduates to have minimum 6 months call taking experience

Work Location : Pune

Designation : Advisor - Customer Service

Department : Customer Service

Skills Required : Graduates/Undergraduates to have minimum 6 months call taking experience

Work Location : Pune

Designation : Assistant manager

Department : E-services

Skills Required : Minimum 1-2 years of experience as an assistant manager Operations for a Webchat process. Should be managing at least 2-3 Team leaders Required Span of control 70 to 100

Work Location : Pune

There are no current openings.Will be updated soon

Designation : Executive

Department : Human Resource

Skills Required : • Need fresher candidates with an excellent communication skills • Should come with Positive attitude, confident, flexible to shifts & target oriented. • Should be able to manage multiple tasks • Should be target oriented/Capable of handling work pressure • Shift timings -11:30 am to 8:30 pm • Working Days – Mon to Sat • Nature of Job – Contract (Extendable; depending on performance) • Salary Offered – 13K in hand for fresher’s; [Over and above we have incentives based on the targets met]

Work Location : Mumbai

Designation : Advisor - Customer Service

Department : Customer Service

Skills Required : Graduates/Undergraduates to have minimum 6 months call taking experience

Work Location : Mumbai

Designation : Advisor - E-Services

Department : E-Services

Skills Required : Graduates/Undergraduates to have minimum 6 months call taking experience

Work Location : Mumbai

Designation : Advisor - Retentions

Department : Retentions

Skills Required : Graduates/Undergraduates to have minimum 6 months call taking experience

Work Location : Mumbai

Designation : Manager

Department : Business Intelligence & Analytics

Skills Required : *Min 8 years, 4 years should be in applied data mining experience in disciplines such as Call Centre Matrics. *Strong experience in advanced statistics and analytics including segmentation, modeling, regression, forecasting etc *Strong Experience in SQL, text analytics, regression modeling in R *Experience with leading and managing large teams

Work Location : Mumbai

Designation : Manager

Department : Business HR

Skills Required : Minimum 7 to 10 years of experience in Employee Engagement role. Must have great exposure into BPO sector. Ability to handle stakeholders at management level. Have exposure into grievance handling, performance management, counselling, employee relations, attrition analysis, etc. Experience of developing HR Strategy in line with business needs

Work Location : Mumbai

Designation : Manager/Sr. Manager

Department : Business Intelligence & Analytics

Skills Required : Min 8 years- 4 years should be of applied data mining experience in disciplines such as Call Centre Metrics. Strong experience in advanced statistics and analytics including segmentation, modeling, regression, forecasting etc Strong Experience in SQL, text analytics, regression modeling in R Experience with leading and managing large teams

Work Location : Mumbai

Designation : Senior Manager

Department : WFM

Skills Required : At least 7yrs of relevant experience into WFM. Should have worked Capacity Planning majorly. Should have worked on Staffing and Sourcing. Excellent communication skills.

Work Location : Mumbai

Designation : Team Leader

Department : Operations

Skills Required : Minimum 2 years of experience as a Team Leader for a Sales process Should have experience into international voice process. Should be leading a team of advisors/team coaches. Should be persuasive, persistent and result oriented with problem solving abilities. Should be open to work in 24*7 shifts. Should possess excellent communication skills

Work Location : Mumbai

Designation : Executive/Analyst

Department : System Delivery and BRT

Skills Required : At least 1yr experience into RPA development. Should have worked on at least one of the mentioned robotic tools (Blue Prism, Automate, Automation Anywhere, UI Path, UFT) Experience has to be in coding and not in testing. Fair understanding on automation testing

Work Location : Mumbai

Designation : Team Operations Manager

Department : Operations

Skills Required : Assistant manager with at least 2 years in an AM role. Experience in International Voice based Contact Centre. Should have experience in Sales. Excellent Communication skills. Min. Graduate in any discipline.

Work Location : Mumbai

Designation : Analyst

Department : Ops Support

Skills Required : Min 6 months of relevant exp in RTA/ WFM. Webchat experience will be an added advantage.

Work Location : Mumbai

Designation : Executive

Department : Internal Audit

Skills Required : 1yr of experience on Excel and advance excel/SQL/Power point/

Work Location : Mumbai

Designation : Jr. Copywriter

Department : Brand & communication

Skills Required : "Min 2 years experience as a Junior Copywriter in a corporate communications team/ marketing communication team / Internal Communications team Write content for B2C and B2B communication - website content, blogs, brochures, product briefs, solution briefs, testimonials, case studies Responsible for researching, conceptualizing, writing, proofreading and editing original content for all communication material including electronic, print, online, digital, AV, collaterals, merchandise, etc. Create innovative ideas for creative campaigns."

Work Location : Mumbai

Designation : HOD

Department : Operations

Skills Required : " Overall 10-14 years work experience with at least 2yrs in a Sr. Managerial role Proven experience in achieving targets against budget Proven experience in a People Management and Development Understanding of the interdependencies between departments to ensure smooth inter department engagement and coordination Experience in a Customer facing environment Experience in a multi – channel Contact Centre Experience in equivalent background (either Technology, Sales, Commercial or Financial), with Customer Service forming the corner stone of operations delivery "

Work Location : Mumbai

Designation : Executive

Department : Content/Learning

Skills Required : Should have basic and advanced knowledge on authoring tools Articulate Storyline (Captivate knowledge is good to have –not need to) Minimum 1 + year(s) of experience authoring by working with storyboards Video and Audio editing Ms Office (Basic) LMS knowledge Beginner level photo editing using PowerPoint, Paint or Photoshop

Work Location : Mumbai

Designation : Mobile developer

Department : ASD

Skills Required : "Minimum 2 yrs expeinence as a mobile developer. Should have built applications"

Work Location : Mumbai

Designation : Software Developer

Department : ASD

Skills Required : "Minimum 2 years experience in asp.net. Should have experience into web application,sql,C#"

Work Location : Mumbai

Designation : Team Leader

Department : Collections

Skills Required : Minimum 1 year experience as a team leader for a collections process. Should be comfortable working in 24/7 shifts

Work Location : Mumbai

Designation : Team leader

Department : Webchat

Skills Required : Minimum 1 year experience as a team leader for a webchat process.

Work Location : Mumbai

Designation : Team Leader

Department : Operations planning

Skills Required : Minimum 1 year experience as a team leader for a customer service (voice) process.

Work Location : Mumbai

Designation : Team leader

Department : Business Intelligence & Analytics

Skills Required : "Minimum of 4 years experience of which, 2 years should be of applied data mining experience in disciplines Call Centre Metrics. Experience with randomized testing in a real-world environment (Desirable). Experience with coding in SQL. (Desirable)."

Work Location : Mumbai

Designation : Assistant Manager

Department : Internal Audit

Skills Required : "1)To efficiently undertake, manage and execute Audit engagement activities providing independent Audit opinions to the business: 2)Performing financial, operational, system and process audits of the company’s business units and outsourced operations to ensure adherence and compliance to the organization’s corporate policies 3) Risk Assessment & Fraud Investigation -Identifying key risk areas through business process mapping and soliciting inputs from auditees as needed. "

Work Location : Mumbai

Designation : Analyst

Department : Internal Audit

Skills Required : " 1 +year in an audit /quality team. Average Communication skills Good knowledge of computers (especially MS Excel and other MS Office packages). Graduate is preferred."

Work Location : Mumbai

Designation : Trainer

Department : Operations

Skills Required : " Minimum 1 year of experience as a soft skill/ Communication trainer in International BPO. Excellent Communication skills. Understanding of computer literacy. Graduate is preferred."

Work Location : Mumbai

Designation : Analyst

Department : Customer Excellence

Skills Required : " Minimum 3 year of experience into BPO. Good knowledge of MS Office with strong presentation skills. Basic skills on MS Visio (Process Flows) or equivalent Understanding of Quality culture. Telecom experience will be an added advantage. Graduate is preferred."

Work Location : Mumbai

Designation : Sr. Analyst

Department : Operation Planning

Skills Required : "1 year experience in forecasting, capacity planning & scheduling. Should have Excellent communication skills. 1 year experience in WFM domain voice / digital channels Should be open to work in 24*7 shifts. Location – Mumbai."

Work Location : Mumbai

Designation : Assistant Manager

Department : Business Intelligence & Analytics

Skills Required : Assistant Manager – BI Analytics will be responsible for conducting data analytics in order to provide analytical findings and recommendations for articulating business insights; liaising with key internal and external stakeholders to provide analytics support; supervising Business Intelligence (BI) processes and infrastructure and driving improvements by participating in daily BI and Data Warehousing (DW) activities.

Work Location : Mumbai

Designation : Advisor - Retentions

Department : Retention

Skills Required : Graduates/Undergraduates to have minimum 6 months call taking experience

Work Location : Pune

Designation : Advisor - E-Servcies

Department : E-Servcies

Skills Required : Graduates/Undergraduates to have minimum 6 months call taking experience

Work Location : Pune

Designation : Advisor - Customer Service

Department : Customer Service

Skills Required : Graduates/Undergraduates to have minimum 6 months call taking experience

Work Location : Pune

Designation : Assistant manager

Department : E-services

Skills Required : Minimum 1-2 years of experience as an assistant manager Operations for a Webchat process. Should be managing at least 2-3 Team leaders Required Span of control 70 to 100

Work Location : Pune

There are no current openings.Will be updated soon