It was a proud moment for us at TechMBS when we won the most prestigious UK Business Award – 2016 for Operational Excellence at an event in London. We had presented our web chat case study on how we helped our client (a leading telecom company in Europe) scale new heights. Our client recently adopted web chat – however in the span of 12 months, this operation was judged as the best in the market outrunning players that have been present for a long time.
We, in collaboration with our client, were recognised by
the European Contact Centre and Customer Service Awards (ECCCSA) for our most effective Learning & Development programme, which has won us the Bronze award. The long established Contact Centre Awards for Europe uses a robust judging process overseen by an unrivalled panel of industry experts to recognise and develop exceptional talent. Our Millennial friendly digital Learning approach makes us one of the top 3 learning organisations across Europe and this win is truly a moment of pride.
We’re one of the only 2 Indian winners among the 35 global companies who won the award this year. With this win, we join an elite group of global organisations that have achieved this distinguished award.
This award truly belongs to each TechMighty as it’s our commitment and passion that makes TechMBS a ‘Great Place to Work’.
We also won a 2nd award – the Gallup Trailblazer Award in the category of Excellence in Engagement, recognising first time winners who have shown exceptional improvement.
Just 2 more reasons to say we #lovetobeTechMBS.
In yet another reason to celebrate, Tech Mahindra Business Services won Silver at the UK Complaint Handling Awards, 2018 held on February 22, 2018 in London.
This victory goes to validate the efficacy of our systematic approach to managing customer complaints which showcases our service, dedication and commitment towards our customers.
This award has only strengthened the bond we share with our clients as we continue to partner their business in the quest of delivering service with excellence.
Last year TechMBS won the UK Business Award for Operational Excellence and that winning streak has continued with the Silver for Operational Excellence in 2017 too.
In addition we also won the Customer Centric award this year. This win is testament to the teams who’ve made this happen through their tremendous efforts in not only supporting our customers on their digital transition but in delivering outstanding customer service!
Tech Mahindra Business Services (TechMBS) won the GSA (Global Sourcing Association) Award for the category ‘International Outsourcing Contract of the Year 2017’ in a glittering event held in London on 20th October 2017. This particular category of award is given by the GSA to promote best practices from around the world and to highlight excellence in outsourcing. TechMBS won on the basis of our performance measured against the parameters of Strategy, Partnership Approach, Benefits Realization, Best Practices, Governance and Innovation.
With this award, Tech Mahindra Business Services has been recognized for the ability to maintain a mutually beneficial and strong relationship with our client which has led to the delivery of consistent, positive results during the increasingly digital and disruptive business environment.
TechMBS is proud to announce that we have won the GALLUP Great Workplace Award for the 2nd year in a row (2016 & 2017)! What this means is that we are among the 37 global organizations that represent the epitome of an engaged and high-performing workplace.
What separates great workplace cultures from the rest? According to Gallup, they have an intense and intentional focus on engaging their employees.
And we are proud to be recognised for our efforts in offering a fantastic experience to our people through our engagement initiatives, learning and development initiatives and our growth initiatives.
This award truly belongs to each one of our people as their commitment and passion that make TechMBS a ‘Great Place to Work’.
The Asia-Pacific Excellence Awards celebrate the best achievements in communication across PR, HR or Public Affairs in all five continents worldwide.
The awards celebrate groundbreaking communications and public relations campaigns from across the Asia-Pacific region.
We were recognized by the Asia Pacific Excellence Awards 2016 for outstanding accomplishments in the categories of:
HR Communications&HR Innovation of the Year
It was a proud moment to see our name in the Top-3 shortlist out of hundreds of entries received for each award category. And just 2 more reasons to keep saying #lovetobeTechMBS.
Carexa - TechM Best Vertical Solution of the Year 2015
Biren - TechM Associate of the year 2015
The Star Awards are Tech Mahindra’s apex platform for recognising high performers across the entire organization. And in a prestigious ceremony held on 9th October 2015, Birendra Sen (Business Leader, TechMBS) was awarded Associate of the Year, from among 1,05,000 employees of Tech Mahindra across the globe.
Biren (as he is popularly known) was recognised for being the key lead for the digital journey for the Business Services Group (BSG) that belongs to Tech Mahindra and for the ‘Carexa’ framework, which is aimed at ‘delivering a memorable digital experience for BSG’s end customers’.
In addition, the team working on the Carexa framework has won the award for Vertical Solution of the Year.
Congratulations to Biren and the Carexa team – Avinash Panchal, Kaushik Iyer, Sagar Paul, Kiran Wadhwani and Parag Seth for their well deserved achievements.